Shipping policy
1. Order Processing
- All orders are processed within 24 - 48 hours after successful payment confirmation.
- Orders placed before 2:00 PM IST (Monday - Saturday) are typically processed on the same business day.
- Orders are not processed on Sundays or public holidays.
- In case of high order volume or unforeseen delays, processing may take longer. Customers will be notified via email or phone if there is a significant delay.
2. Shipping Locations
- We currently ship across India only.
- At this time, we do not offer international shipping.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout before payment.
- Any promotional offers such as free shipping will be shown on the website or during checkout.
4. Delivery Timelines
Estimated delivery timelines from the date of dispatch:
- Metro cities: 3 to 5 business days
- Non-metro locations: 5 - 8 business days
Please note:
- Delivery timelines are estimated and may vary due to courier delays, weather conditions, or other external factors beyond our control.
5. Shipping Partners
We use trusted logistics partners such as:- Blue Dart
- Delhi very
6. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email or SMS with tracking details.
- You can use the tracking link to monitor your shipment status in real time.
7. Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If the delivery is unsuccessful due to customer unavailability or incorrect address, the package may be returned to us.
8. Incorrect or Incomplete Address
- Customers are responsible for providing accurate shipping details.
- If an order is returned due to an incorrect or incomplete address:
- We will contact you for confirmation
- Re-shipping charges may apply