Shipping policy
1. Order Processing Time (Handling Time)
All orders are processed and dispatched within 1 to 2 business days (24–48 hours) after successful payment confirmation. Orders placed before 2:00 PM IST (Monday – Saturday) are typically processed on the same business day.
Please note that orders are not processed or shipped on Sundays or public holidays.
In the event of high order volumes or unforeseen delays, processing may take slightly longer. We will notify you promptly via email or SMS if there is a significant delay.
2. Shipping Locations & Coverage
We ship to pincodes across India only. At this time, we do not offer international shipping.
3. Shipping Charges
We offer Free Shipping on all orders across India.
Any applicable shipping charges are calculated transparently and will be clearly displayed on the checkout page before you make a payment. There are no hidden fees or surprise charges at checkout.
4. Delivery Timelines (Transit Time)
Once your order is handed over to our courier partner, the estimated delivery timelines are as follows:
Metro Cities: 3 to 5 business days
Rest of India (Non-Metro): 5 to 7 business days
Please Note: These timelines are estimates provided by our logistics partners. Delivery times may vary slightly due to external factors such as extreme weather conditions, regional holidays, or courier delays beyond our control.
5. Our Shipping Partners
To ensure safe and reliable delivery, we partner with trusted domestic logistics providers, including:
Blue Dart, Delhi very
Standard reliable national courier networks
6. Order Tracking
As soon as your order is dispatched, you will receive a shipping confirmation email and SMS containing your unique tracking number and a real-time tracking link.
7. Delivery Attempts & Undelivered Packages
Our courier partners will attempt delivery up to 3 times before returning the package to our facility.
Please ensure someone is available at the provided delivery address to receive the package or coordinate with the courier agent when they call.
8. Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address, including the correct flat/house number, street details, and pin code.
If a package is returned to our warehouse due to an incorrect, incomplete address, or repeated non-availability, we will reach out to you via phone or email to confirm your details.
Please note that original shipping costs are non-refundable for failed deliveries, and re-shipping charges may apply to dispatch the package a second time.