Terms of service

Effective Date / Last Updated: September 24, 2025

Welcome to New69BC! These Terms of Service ("Terms") govern your access to and use of our website located at new69bc.com (the "Site"), operated by Auram Beauty Care Pvt Ltd, a company legally registered and incorporated under the laws of India ("Company", "we", "us", or "our").

By accessing, browsing, or using our Site, or by purchasing products from us, you agree to be bound by these Terms, including our Privacy Policy and Return & Refund Policy. If you do not agree to all of these terms, please do not use our website or services.

1. General Conditions & Eligibility

  1. By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
  2. You agree to use this website only for lawful retail purposes. You are strictly prohibited from using our products or content for any illegal or unauthorized purpose, or violating any local laws in your jurisdiction.
  3. We reserve the right to refuse service or cancel an order to anyone for any legitimate reason at any time.

2. Intellectual Property Rights

All content available on this Site, including but not limited to product descriptions, text, graphics, logos, brand names, product images, digital downloads, and website layout, is the exclusive property of Auram Beauty Care Pvt Ltd or its content suppliers. This material is fully protected by Indian and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, distribute, or exploit any content without our express prior written consent.

3. User Accounts & Security

If you create an account on our Site, you are solely responsible for maintaining the strict confidentiality of your account credentials, usernames, and passwords. You agree to accept full responsibility for all transactions and activities that occur under your registered account. If you suspect any unauthorized breach of security or access to your account, you must notify us immediately at care@new69bc.com.

4. Product Descriptions, Pricing & Billing

  1. Accuracy of Data: We make every effort to display the colors, attributes, sizes, and descriptions of our skincare products as accurately as possible. However, we do not warrant that product descriptions or other content are entirely error-free.
  2. Pricing & Taxes: All prices displayed on our website are listed in Indian Rupees (INR / ₹) and are inclusive of applicable GST unless explicitly stated otherwise. Shipping charges, if any, will be clearly itemized at checkout before payment completion.
  3. Price Modifications: Prices for our products are subject to change without notice.
  4. Order Corrections: We reserve the right to refuse or cancel any orders placed for products that may have been listed at an incorrect price due to typographical errors or technical glitches. If your payment has already been processed for such a cancellation, a full refund will be issued to your original payment method immediately.

5. Payment Methods & Security

  1. To complete a transaction on our Site, you must provide valid and authorized payment details. We accept payments via authorized, PCI-DSS compliant third-party payment gateways (including credit/debit cards, net banking, UPI, and authorized wallets), as well as Cash on Delivery (COD) where available.
  2. All payment transmissions are securely encrypted using Secure Socket Layer (SSL) technology via https://. We do not capture, log, or store your private bank or credit card data on our servers.

6. Third-Party Links

Our website may feature links that direct you to third-party websites or services (such as payment processors or logistics tracking). We are not affiliated with and hold no responsibility or liability for the safety, content, uptime, or privacy protocols of these third-party external platforms.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Auram Beauty Care Pvt Ltd, its directors, officers, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages, losses, or expenses arising from your use of, or inability to use, our Site or products.

8. Disclaimer of Warranties

Our Site and its contents are provided on an "as is" and "as available" basis for your personal use without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that your access to our retail site will be uninterrupted or completely error-free.

9. Termination of Use

We reserve the right, without liability and without prior notice, to suspend or terminate your account or your access to the Site at any time if we determine, in our sole discretion, that you have breached these Terms or engaged in fraudulent or unlawful behavior.

10. Governing Law & Jurisdiction

These Terms, along with your purchase transactions, shall be governed by, interpreted, and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of these terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

11. Modifications to the Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion. Any updates will be published on this page with a revised "Effective Date" and will apply immediately. Your continued use of our Site after changes are posted constitutes your explicit acceptance of those modifications.

12. Corporate Contact Information

If you have any questions or require formal clarification regarding our Terms of Service, please contact our administrative desk:

  • Brand Name: New69BC
  • Legal Entity Name: Auram Beauty Care Pvt Ltd
  • Customer Support Email: care@new69bc.com
  • Customer Support Phone: +91 8882430800
  • Physical Registered Address: 6A Ground Floor, Najafgarh Road, Karampura Industrial Area, New Delhi, 110015